Last updated: 31 October 2026
Tiki Tour is a travel planning app from MGO Limited, New Zealand. It helps a group plan a trip, keep an itinerary and packing list, and track who paid for what. Contact: tikitour@excelsolutions.co.nz
What the app handles
- Account details: your email address and display name. If you sign in with Google, we receive your Google account email address, name and profile picture. We use them only to sign you in and to show who you are in the app.
- Trip content you add: trip names, itineraries, packing lists, expenses, notes, the names of people on a trip, and files you upload such as photos, documents and receipts. A passport backup you add is visible only to you. Trip members can see that you have added one, never its contents.
- On your device: the app keeps your sign-in session and saved copies of your trips so it can work offline.
- Tiki Tour does not show advertising. The Android version includes Google Play Billing, whose technical diagnostics are described below.
Who can see it
- Trip members can see that trip's itinerary, expenses, people and shared files.
- Your personal packing list is visible only to you.
- A trip share link lets people ask to join or join the trip, so share it only with people you want on the trip. Trip admins can turn a link off.
Services that process your information
- Supabase stores accounts, trip data and uploaded files in private storage.
- Cloudflare hosts the app itself.
- Google provides sign-in and profile pictures. Gmail sends our sign-up confirmation and password reset emails from tikitour@excelsolutions.co.nz.
- Frankfurter and jsDelivr supply currency exchange rates. Your device contacts them directly when you use currency features.
Visit statistics on our website
We also count Google Play button taps on our public home page using a counter hosted by Cloudflare. We keep daily totals, not names, account details, IP addresses or trip information. A random ID for each tap prevents duplicate retries; it is not a visitor ID and is removed after a short period (normally within three days when another tap arrives). These totals measure outbound taps, not app installations or unique visitors. We do not add cookies for this counter.
On the tikitourapp.com home page only, we use Google Analytics to count visits and button taps (for example Install or Log in). Google Analytics uses cookies and receives technical details about your device and browser and the page address. We turn off advertising features and Google signals, and we send no account details, trip content or invite links. Detailed data is kept for 2 months; summary reports are kept longer. Google's own terms and privacy policy apply to how it handles that data. The app itself, including sign-in and your trips, does not use Google Analytics.
Purchases
If you buy Tiki Tour Pro, Google Play processes the payment. We store your purchase details (product, order ID, purchase token and your email) to confirm your subscription, and delete them when your account is deleted. Deleting your account does not cancel a Google Play subscription; cancel it in Google Play. Google's Play Billing Library in the Android app sends technical diagnostics, a random identifier created each time the library starts, and device details (brand, manufacturer, model, build fingerprint, total memory and Android version) to Google to improve the library. We do not control that data.
Using an AI with your trip
Tiki Tour does not send your trip to any AI service. If you choose "Create trip with AI", the app gives you text to copy into an AI app of your own choice. That text can include the trip name you typed. You then bring the plan file back into Tiki Tour. What you paste into that AI app is handled under that AI service's own terms.
Request account or data deletion
You can ask for your account and your data to be deleted at any time:
- In the app: open Home and choose Delete account in the Account section. Follow the prompts to delete your account or choose what happens to trips you run.
- By email: write to tikitour@excelsolutions.co.nz from any address - you do not need the app installed. We may ask you to verify that the account is yours before we act.
When an account is deleted:
- The sign-in and profile, purchase records (see Purchases above), personal packing list, uploaded files and photos, and passport copies the account holder uploaded are removed.
- Trips the account holder owns are removed too, unless ownership is passed to another trip member first so the trip can continue without them.
- On trips shared with other people, the amounts and payment records stay so the group's balances remain correct, but the deleted person's name is replaced with "Former traveller". Free text they wrote, such as itinerary notes or titles, can still mention their name.
- Content other people uploaded that relates to you - for example, a document or photo another traveller added - is not linked to your account automatically. You can ask us to remove it through the same email address above.
- File removal runs in the background, so some items can take a little time to disappear. Anonymous records of the deletion job itself are kept (time, status and attempt count - no identity).
Changes and contact
If this policy changes, the date above changes. Questions: tikitour@excelsolutions.co.nz